HKTVmall Responding to COVID19 Shortages
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The first two weeks of the pandemic were relatively smooth for HKTVmall. We were able to resume our online shopping activities, and the online sales were performing well, at least on paper. Then came the quarantine measures. With the travel restrictions, the sales started to taper off. The online sales decreased by around 30-40% from our historical sales numbers, which we initially assumed would be the new normal. However, the real test came when stores started to shut down. HKTVmall’s store in
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Based on the current COVID-19 crisis, HKTVmall is faced with multiple challenges. Among them, we are currently facing shortages in both raw materials and component parts. On one hand, we are forced to delay our launch and production plans, which is resulting in a loss of revenue. On the other hand, we realize that our customers’ safety and their purchasing behavior will be impacted if we do not make proper arrangements to address these issues. Our first-line decision was to place an order of 10
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In this world, where time is money, a few good solutions can change everything. So, here is my experience of HKTVmall. HKTVmall is one of the biggest online shopping portals in Hong Kong. They are operating for the past 15 years. continue reading this In 2020, everything changed. COVID19 hit the world’s hardest, and with this virus, every business, including HKTVmall, had to face the same fate. The demand for electronic goods dropped by 80%. HKTVmall’
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In these turbulent times when COVID19, the pandemic causing severe shortages and economic crises has led to the cancellation or the delay of numerous major events around the world, I feel it is high time to speak about a Hong Kong based e-commerce company that is responding to the crisis with innovative thinking and agile actions. HKTVmall (https://www.hktvmall.com) is the second largest e-commerce company in Hong Kong, with a strong online business and presence in China and across Southeast Asia
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On 21st March 2020, HKTVmall, the major online electronics retailer in Hong Kong, got the notice to reduce the online shopping orders as the city-wide lockdown due to COVID19 situation in Hong Kong. I’ve received an e-mail from HKTVmall’s customer service saying that their daily online sales have decreased by 50% compared to the previous week. In response, the HKTVmall team has taken various measures. Firstly, they have been sending
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During the COVID19 pandemic, the HKTVmall faced shortages of various products due to lockdowns and social distancing measures. In response, I wrote a comprehensive case study on how HKTVmall handled the crisis to keep their customers and businesses supplied with essential goods. The case study should be written in an engaging and conversational tone, emphasizing the organization’s strengths, capabilities, and innovation. The article should cover the following: 1. and context 2. Problem analysis and root cause 3.
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The Coronavirus pandemic has taken a toll on the retail industry, causing a spike in demand for essentials. As a result, many of us who live in Hong Kong have been purchasing essential items online. To cope with the demand, HKTVmall (www.hktvmall.com) has responded to the shortage of these items in Hong Kong by offering a vast selection of affordable products from China and Southeast Asia. 1. Market Penetration HKTVmall targets a wide range of consum
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Dear reader, I’ve been an HKTVmall customer for years, and I have been waiting eagerly for this coronavirus pandemic. But it seems that the world has been under lockdown for months, which has caused a drastic fall in the online sales. click this The sudden halt to physical stores has not only impacted the business but has also had a significant impact on the sales data. I have been monitoring the numbers myself, and it appears that the HKTVmall website has seen a significant decrease in sales. During my week